B

usiness today requires Managers and staff to have a blend of many skills and behaviours to perform to their potential. Today’s business world requires a high level of adaptability and critical thinking enabling teams to respond to the needs of the business quickly and enthusiastically.

Defining core competencies enables Managers and staff to focus on what is needed in the role and how opportunities for development can be provided. They also give a language to performance management that makes it easier to highlight where an individual is or isn’t meeting the mark. Measurement of effective performance is easier.

They are an effective tool for focusing the business on key priorities and standards and on the behaviours and values that are crucial to the organisation’s success and culture.

T

his two-day program is designed for Line Managers and HR Staff who wish to implement a competency based interview process. It is useful to have a competency model already in place but not essential. It is proven that a more structured recruitment process ensures a better indicator of job success. Structured interviews and scoring candidates against pre-defined competencies ensures all aspects of the role are explored and candidates are required to give evidence of where they have demonstrated the required skill.

T

his program will offer HR Managers an opportunity to explore the potential of developing a more facilitative relationship with Key Managers. The course is designed to ensure that HR Managers can:

• Develop a coaching model
• Understand different interventions and when to use them
• Define objectives with Line Managers
• Facilitate a collaborative relationship with Line Managers
• Focus on the core values of the business
• Give vital feedback to help develop emotional intelligence and self – awareness